Privacy Policy

INTRODUCTION

At See era, we take your privacy and data security very seriously. This Privacy Policy explains how Uprising Science Private Limited, operating the brand See era collects, uses, stores, shares, and protects your personal information when you access or use seeeraskincare.com.

By visiting or using our Website or providing your information, you agree to be bound by the terms of this Privacy Policy and expressly consent to the collection, use, storage, and disclosure of your information as described herein.

If you do not agree with this Privacy Policy, please do not use the Website or provide your information.

 

CONSENT

BY ACCESSING OR USING THE WEBSITE, OR BY PROVIDING YOUR INFORMATION THROUGH ANY MEANS, YOU CONSENT TO THE PRACTICES DESCRIBED IN THIS PRIVACY POLICY.

If you are using the Website or services on behalf of another individual (such as a minor) or an entity, you represent that you are authorised to accept this Privacy Policy on their behalf.

 

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

 

INFORMATION WE COLLECT

We collect information to provide you with a safe, smooth, personalised, and efficient shopping experience.

1. Personal Information

When you create an account, place an order, or contact us, we may collect:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment details (processed securely via third-party payment gateways)

2. Non-Personal & Behavioural Information

When you browse the Website, we may collect:

  • IP address
  • Browser type and device information
  • Pages visited, time spent, and navigation behaviour
  • Referring and exit URLs

This information helps us understand user behaviour and improve our Website and offerings.

 

COOKIES

We use cookies and similar technologies to enhance your browsing experience, analyse Website traffic, and improve functionality.

You may choose to disable cookies through your browser settings; however, doing so may limit certain features of the Website. We do not control cookies used by third-party services linked on our Website.

 

USE OF YOUR INFORMATION

We use the collected information to:

  • Process and fulfil orders
  • Provide customer support
  • Improve our products, services, and Website
  • Communicate order updates, service notifications, and important announcements
  • Send promotional emails, SMS, or calls (only if you have opted in)

 

MARKETING COMMUNICATIONS

Emails

If you choose to share your email address, we may send you newsletters, product updates, offers, or skincare-related information. You may unsubscribe at any time using the link provided in the email.

SMS & Calls

If you provide your phone number, you may receive SMS or calls related to:

  • Order updates
  • Product information
  • Promotional offers

We do not send unsolicited communications. Standard carrier charges may apply.

 

INFORMATION SECURITY

We implement reasonable security practices and technical measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction.

Access to personal information is limited to authorised personnel and service providers who require such access to perform their duties.

 

UPDATING YOUR INFORMATION

You are responsible for maintaining the accuracy of the information you provide. You may update or correct your information by accessing your account or contacting us directly.

If we believe that the information provided is false, inaccurate, outdated, or incomplete, we reserve the right to suspend or terminate access to our services.

 

SHARING OF INFORMATION

We do not sell or rent your personal information to third parties.

We may share your information only in the following circumstances:

  • With trusted third-party service providers (payment gateways, logistics partners, email/SMS providers) solely for service fulfilment
  • To comply with legal obligations, court orders, or government requests
  • To protect our legal rights, property, or safety, or that of our users
  • In the event of a business transfer, merger, or acquisition

Where required under law, we obtain your consent before collecting or processing sensitive personal data.

 

THIRD-PARTY LINKS

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. We encourage you to review their privacy policies before sharing any personal information.

 

EXCLUSION OF LIABILITY

Any content or information shared by other users on public areas of the Website is not endorsed by Seeera. We shall not be liable for any misuse or reliance on such user-generated information.

 

YOUR CONSENT

By using the Website and/or providing your information, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy.